At PAVANKUMARWEAVES, we bring you handcrafted products directly from Indian weavers. Please read our policy carefully before placing an order.
โ Cancellation Policy
We do not accept cancellations once an order is placed.
All products are made or packed specifically for your order, and once processed, cancellations are not possible.
๐ธ Refund & Return Policy
We offer refunds or replacements only in the following cases:
- Damaged or Defective Products
- Wrong Item Delivered
If you experience any of the above issues, please notify us within 7 days of delivery by emailing info@pavankumarweaves.com or messaging on WhatsApp at +91 89857 66513. Include:
- Your order ID
- Clear photos of the item
- A description of the issue
โ ๏ธ Non-Refundable Situations
- Minor variations in color or texture due to photography or screen settings
- Irregularities in weaving or dyeing โ these are part of the handmade charm
- Delays due to customs or international shipping
- Returns requested after 7 days of delivery
- Used or washed products
๐๏ธ Return Conditions
If your return is approved:
- Products must be returned unused, unwashed, and in original packaging
- Return must be shipped within 7 days of approval
- Return shipping costs are the customerโs responsibility unless the product was damaged or incorrect
๐ณ Refund Process
Once we receive and inspect the returned product:
- Refunds will be processed within 7โ10 business days
- The amount will be refunded to your original payment method
For any issues or questions, contact us:
๐ง Email: info@pavankumarweaves.com
๐ฑ WhatsApp: +91 89857 66513